Return & Exchanges
Love It or Return It - Risk-Free!
We stand behind every purchase. If you're not completely satisfied, returning is quick and easy.
30-Day Return Window Full merchandise refund within 30 days of delivery. You'll just need to cover return shipping.
Returns on free shipping orders: $9.95 deduction applies to cover original shipping costs
Exchanges: We'll cover new shipping cost to send out replacement items
Instant Help for Damaged Items As a small business, we handcraft each piece with care and thoroughly inspect every item before shipping. While defects are extremely rare due to our meticulous process, if you do receive a damaged item, please email us at info@lacozi.com within 48 hours with photos - we'll make it right immediately.
Return Requirements Items must be in original condition:
- Tags attached and unworn
- Clean and odor-free
- Not used on bedding
Pro tip: Handle white items with clean hands to avoid marks
Start Your Return Email info@lacozi.com for return instructions and shipping details. We'll review and process your refund quickly.
Questions? We're Here to Help! Contact us anytime at info@lacozi.com