Return & Exchanges

Love It or Return It - Risk-Free!

We stand behind every purchase. If you're not completely satisfied, returning is quick and easy.

30-Day Return Window Full merchandise refund within 30 days of delivery. You'll just need to cover return shipping.

Returns on free shipping orders: $9.95 deduction applies to cover original shipping costs

Exchanges: We'll cover new shipping cost to send out replacement items

Instant Help for Damaged Items As a small business, we handcraft each piece with care and thoroughly inspect every item before shipping. While defects are extremely rare due to our meticulous process, if you do receive a damaged item, please email us at info@lacozi.com within 48 hours with photos - we'll make it right immediately.

Return Requirements Items must be in original condition:

  • Tags attached and unworn
  • Clean and odor-free
  • Not used on bedding

Pro tip: Handle white items with clean hands to avoid marks

Start Your Return Email info@lacozi.com for return instructions and shipping details. We'll review and process your refund quickly.

Questions? We're Here to Help! Contact us anytime at info@lacozi.com